1. Detailed description of goods and/or services
Keachea in the Retail industry that sells kids educational toys.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way of email.

3. Export restriction
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by Keachea is subject to availability. In cases of unavailability, Keachea will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.

5. Customer privacy policy
Keachea shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the promotion of Access to Information Act 2 of 2000 (PAIA) may be downloaded from www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted
Payments may be made via Visa and MasterCard.

7. Card acquiring and security
Card transactions will be acquired Keachea via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Keachea separately from card details which are entered by the client on PayGate’s secure site. For more details on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
Keachea takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and Keachea chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Shop 98 & 99, Hillcrest.

12. Variation
Keachea may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
The website is run by Keachea (sole trader) based in South Africa trading as Keachea.

14. Keachea contact details
Company Physical Address: 9 Old Main Road, Hillcrest, Oxford Village, Shop 98 & 99, KZN 3650.
Email: info@keachea.co.za.
Telephone: 031 765 2353